Privacy Policy
1. Introduction
The AI Trucker ("we," "us," or "our") is a product of BMH Solutions LLC. We operate the LoadCalc application and related services at theaitrucker.io ("Service"). This Privacy Policy explains how we collect, use, and protect your information.
By using The AI Trucker, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account registration information (email address, name) if you create an account
- Payment information processed securely through Stripe — we never store credit card numbers
- Route and load data you enter into the LoadCalc tool
2.2 Information Collected Automatically
- Usage data including pages visited, features used, and time spent
- Device information including browser type, operating system, and screen size
- IP address and approximate geographic location
- Cookies and local storage data used to save your preferences and settings
3. How We Use Your Information
- Provide, operate, and improve the LoadCalc application
- Process payments and manage your subscription or lifetime access
- Save your personal settings (diesel price, per diem, etc.) across sessions
- Send transactional emails such as purchase confirmations and receipts
- Respond to your support requests and communications
- Analyze usage patterns to improve the Service
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your information for advertising purposes.
4. Local Storage
The AI Trucker uses browser localStorage to save your calculator settings on your device. This data is stored locally and is not transmitted to our servers. You can clear this data at any time by clearing your browser data.
We also store an anonymous identifier in localStorage to count unique users. This identifier contains no personal information and cannot be used to identify you.
4a. Analytics
We collect anonymous usage analytics to improve the Service. This includes:
- Page views and feature usage (e.g., calculations performed, voice input usage)
- An anonymous session identifier stored in localStorage (not a cookie)
- General interaction patterns (button clicks, load profile selections)
This data is aggregated and cannot be used to personally identify you. We do not use third-party tracking services, advertising pixels, or cookies. Analytics data is stored in our private Google Sheets database and is never shared with third parties.
5. Payment Processing
All payments are processed by Stripe, Inc. Your payment information is transmitted directly to Stripe and is never stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.
6. Third-Party Services
- Stripe Inc. — payment processing
- OpenStreetMap / Nominatim — geocoding for route calculation
- OSRM — route distance calculation
- Cloudflare — DNS, CDN, and security services
- OpenWeatherMap — weather data for route weather advisories
- Google Apps Script — anonymous analytics processing
7. Data Retention
We retain your account information and purchase records for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.
8. Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Cancel your subscription at any time
9. Children's Privacy
The AI Trucker is not directed at children under 13. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance.
11. Contact
Bryan Hertzig, Owner/Operator
PO Box 563, Green, Ohio 44232
Email: owner@bmh-solutions.com
Website: theaitrucker.io